Privacy Policy
Effective Date: September 8, 2024
Welcome to Pittsburgh Cleaner Connect. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information when you visit our website, PittsburghCleanerConnect.com, and use our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner, in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
1. Data Controller
Business Name: Pittsburgh Cleaner Connect
Website: PittsburghCleanerConnect.com
Email: [email protected]
2. Information We Collect
Personal Information: We collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you may provide when booking our cleaning services.
Usage Data: We collect information about your use of our website, including your IP address, browser type, pages visited, and the date and time of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our website and remember your preferences.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To process your bookings, manage our services, and communicate with you regarding your appointments and inquiries.
- To Improve Our Website: To analyze website usage and improve user experience based on your interactions.
- To Send Communications: To send you updates, newsletters, and marketing materials related to our services, with your consent where required.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., managing your bookings and providing our services).
- Consent: Where required, we will obtain your consent before processing your personal data for specific purposes (e.g., sending marketing communications).
- Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services and ensuring website security.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, such as payment processors and IT support. These providers are bound by confidentiality agreements and are required to protect your data.
- Legal Requirements: We may disclose your information if required by law or to respond to valid legal requests.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You may request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You may request restrictions on the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
- Right to Object: You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
To exercise your rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Pittsburgh Cleaner Connect, [Your Address]
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.